Shipping Policy

Where we ship

Standard shipping is free to any address in the Republic of Ireland and Northern Ireland once you approve your mockup.

Goods sent from Ireland to Northern Ireland move without customs declarations under the Windsor Framework, so there is no import paperwork for Northern Ireland orders.

International shipping

We ship worldwide, including Great Britain, the rest of the EU, the United States, Canada and Australia. International delivery cost and transit time are confirmed on your quote before you approve it.

Orders within the EU travel without customs duties. Orders shipped outside the EU (including Great Britain) may be charged import duty, VAT or handling fees by the destination country; these are paid by the recipient unless your quote says otherwise.

How long it takes

Typical production plus delivery within Ireland is 7–12 business days after written mockup approval. The clock starts on the approval date, not the day you first sent artwork. Courier transit is included in that window for standard delivery in Ireland; international transit is added on top and confirmed on your quote.

Rush options

Need patches sooner? Note your deadline on the quote form or email info@irishcustomizedpatches.com. Rush capacity depends on type, size, and quantity.

Damage in transit

If a parcel arrives damaged, photograph the packaging and patches within 48 hours and email us. We will arrange a remake or refund for carrier-damaged goods.